This is a brief summary of our services as a leading UK provider of Driver Training Services. Our trainers are the most experienced in the industry and train 24/7 to minimise operational downtime.
Capita plc Multiple Contracts Awards:
Driver Related Training & Personal Safety
Capita are one of the largest outsourcing companies in the UK and Junction 17 were are pleased to be associated with them when delivering driver related training to their clients.
The delivery of Personal Safety Training to the Serious Fraud Office staff was described as the best training and resulted in a greater awareness of personal; risk and maintaining personal safety; following the training delegates reported back on their personal experiences and use of the newly acquired skills in live environments which resulted in a safe resolution.
Highways England Control Centre Training
Our experience in Control Room Training is vast having delivered the On-Road Traffic Officer conversion courses. We have designed and developed the procedures, trainer guides, lesson plans, materials and advice notes for new systems/functionality, that included: Advanced Vehicle Locator (AVL) (On-Road & Control Room), Control Room Second Generation CCTV system (Initial & SSL solutions), Command and Control version upgrades, Command & Control Police interface, Command & Control NTCC interface, Emergency Roadside Telephone Text mode terminal, ERT text mode, Oak call logger, Audionet and Operations managers command and control familiarisation training.
Highways England requested delivery of the A1 Assessor award to their Assurance and Compliance team to be delivered whilst delivering in the live environment involving sensitive data and dynamic risk. We have assigned a number of SME's who have successfully delivered the contract with all delegates completing the award.
A number of clients requested DCPC training providing a better insight into SMART Motorways and All lane running following a number of infringements by their drivers who did not understand the new layouts, signing and technology; We have developed a delivery within our comprehensive suite of DCPC courses to cover the requested training and to date delegates have agreed that the training should be made available to a wider audience.
Dudley MBC & Leicester City Council
Driver CPC Contracts
During 2013 we were awarded Driver CPC contracts with Leicester City Council, while in 2014 we were awarded a five year Driver CPC contract with Dudley Metropolitan Borough Council.
Dudley council were required to undertake Taxi assessments and wanted an in-house capability and safeguards to ensure both quality and delivery of the process, we were able to train 2 staff as Driver assessors and undertake the national A1 assessor award. We designed the assessment process and identified routes, criteria,standards and all supporting paperwork allowing the immediate delivery of the process.
Council staff received training in driving licence checks to further enhance the council’s capability, the delegates evaluating the training as some of the most useful and best training they had received in a number of years.
CONTROL CENTRE TRAINING
Acted as a consultant to develop the Control Centre procedures for the introduction of the new Traffic Officer Service. Designed and delivered training in incident management and radio dispatch, Designed and delivered Control Centre training for the introduction of manually operated variable speed limits on the M4. Delivered briefings on the operation and impact of Variable Speed Limits to the On-Road Traffic Officers, Team Managers and Operations Managers. We continue to supply relief Control Room Operators & Team Managers and training services as required.
As part of Operator compliance and Fleet Operator Recognition scheme (FORS) clients have requested support in the delivery of both mandatory training and interventional training; As a result, we have further enhanced our suite of DCPC courses to provide this, courses include speed management, collision awareness,slow speed manoeuvring, First Aid, Manual handling and Operators compliance.
General Medical Council
Driver Related Training & Personal Safety
We have developed a bespoke driver training package to support the General Medical Council to provide defensive driving techniques to their staff to mitigate risk and enhance their road risk management strategy. The training received numerous accolades from delegates who all agreed that they had enjoyed and benefitted from the delivery of training.
BOC, Greencore, Suttons and GIST requested support in the delivery of collision investigation, we provide our immediate response team to deal with all serious and fatal collisions providing comprehensive commercial reporting as required; we have also provided in-house training to identify staff to undertake the role reducing external requirements and expenditure.
Cheshire East Council, Greencore and numerous clients have required training to establish in-house driver assessors to ensure their duty of care within road risk management is met. We have developed a three day training delivery providing companies with in-house capability with refresher training provided and access to the current national A1 assessor award if required for our assessment centre.
Licence Check UK identified a requirement for the development of a national award to ensure HR staff who check driving licences can be quality assured following training.
We have worked alongside ProQual and developed a level 3 award which will soon be available for delivery through our assessment centre.
Michelin Tyres DCPC contracts
To minimise cost and ensure access to quality up to date training materials, Michelin Tyres, along with several other clients, approached Junction 17 to work alongside our suite of DCPC Courses.